Account deletion

Delete your WorkSAFE account

Applies to the WorkSAFE App (web portal and mobile application)

What deletion covers

When your account is deleted, we remove your user profile and the sign-in identities linked to it (corporate single sign-on link, Singpass, Google, email and password, and phone number). You will no longer be able to sign in to the App.

Safety records you have already submitted or are named in — such as incident and hazard reports, Gemba walks, toolbox meetings, stop-work orders, and risk assessments — are workplace safety records that the Companies may be required to keep under applicable law (including Workplace Safety and Health record-keeping obligations). These are retained, deleted, or anonymised in accordance with the retention policy in Section 7 of our Privacy Policy.

Delete your account in the app

If you signed up yourself (Singpass, Google, Apple, or email and password), the fastest way is in the mobile app: Settings → Delete account. You are signed out on all devices immediately, and your account and personal data are permanently deleted after a 30-day grace period — contact worksafe.support@stridesdigital.com within that window if you change your mind.

Accounts provisioned through SMRT corporate single sign-on are managed by the employer and cannot be deleted in-app — use the email route below, and we may refer the request to your employer as described in Section 10 of the Privacy Policy.

How to request deletion by email

Email us at worksafe.support@stridesdigital.com with the subject “Account deletion request”, sent from the email address tied to your WorkSAFE account. If your account has no email address (for example, phone-number sign-in), include the phone number or other identifier you sign in with so we can verify the request.

We may need to verify your identity before acting on the request, and — where your account was provisioned by your employer or principal — we may need to refer the request to them, as described in Section 10 of the Privacy Policy.

Processing time

We will acknowledge and process verified deletion requests within 30 days. Once processed, your profile and sign-in identities are removed; any records that must be kept for the purposes or legal obligations described in Section 7 of the Privacy Policy are retained only for as long as reasonably necessary or required by applicable law, after which they are deleted, destroyed or anonymised.