Account deletion

Delete your WorkSAFE account

Applies to the WorkSAFE App (web portal and mobile application)

What deletion covers

When your account is deleted, we remove your user profile and the sign-in identities linked to it (corporate single sign-on link, Singpass, Google, email and password, and phone number). You will no longer be able to sign in to the App.

Safety records you have already submitted or are named in — such as incident and hazard reports, Gemba walks, toolbox meetings, stop-work orders, and risk assessments — are workplace safety records that the Companies may be required to keep under applicable law (including Workplace Safety and Health record-keeping obligations). These are retained, deleted, or anonymised in accordance with the retention policy in Section 7 of our Privacy Policy.

How to request deletion

Email us at worksafe.support@stridesdigital.com with the subject “Account deletion request”, sent from the email address tied to your WorkSAFE account. If your account has no email address (for example, phone-number sign-in), include the phone number or other identifier you sign in with so we can verify the request.

We may need to verify your identity before acting on the request, and — where your account was provisioned by your employer or principal — we may need to refer the request to them, as described in Section 10 of the Privacy Policy.

Processing time

We will acknowledge and process verified deletion requests within 30 days. Once processed, your profile and sign-in identities are removed; any records that must be kept for the purposes or legal obligations described in Section 7 of the Privacy Policy are retained only for as long as reasonably necessary or required by applicable law, after which they are deleted, destroyed or anonymised.